I first came across this laptop at the beginning of December 2017 and was initially skeptical as the brand was unknown to me at the time. With further browsing and comparison I could not find any other laptop with the same specifications at such a great price. I knew buying was a risk but nevertheless took it. Shipping was slow but arrived within the timeframe of the shipping cost I paid for. It arrived extremely well, safely and professionally packaged. The laptop came with everything needed. The laptop and power adaptor. A simple instruction leaflet was included. The laptop powered up into Windows 10, connected to the internet without any wifi issues and the first thing I did was update Windows 10, and then opened device manager and one by one performed manual update checks for all of the drivers (there were about 5 that found updated driver versions and installed automatically without problem). This laptop runs Windows 10 well and operates so far all of the applications I need it to (work and productivity type applications). It seems solid and well built. The touchpad is multitouch and works well; not as well as that of my MacBook Pro, but this is the best touchpad I have come across on a non-Apple laptop. In summary, I would highly recommend this laptop and if this laptop serves as an example of the quality of product Jumper produces, I would not hesitate and indeed I plan myself on buying a further laptop or tablet from Jumper. I do not use applications or play games that require high specification systems. I can't comment on the long term durability, however this laptop seems solid and gives me the impression it will last.